Alentus is a publicly traded company (PinkOTC: ALNS) that has been providing business-class website, email, SQL Server, MySQL, and SharePoint hosting services to thousands of small to large sized companies from around the world since 1997.

Unlike many hosting companies, Alentus manages and operates its own modern data center facilities in Edmonton, Alberta, Canada, and Columbus, Ohio. We manage fully redundant BGP-enabled Cisco-powered networks, partnering with Dell, Microsoft, Red Hat, and MySQL for high performance and reliability as well as maintaining 24/7/365 support services. Our success is a result of dedication to customer satisfaction, affordable prices, and a high level of technical support that is unmatched in the industry.

Support and Expertise

Alentus is dedicated to providing an effective and rewarding end-user experience for all of our clients.  From creating a realistic set of expectations with Sales staff to prompt and effective support or billing administration responses, Alentus has a notable reputation for delivering a high-level of hands on support to our end-users.

All of our staff participate in comprehensive on-site training before interacting with our clients.  This training in conjunction with post-secondary education and experience in the related technologies we offer creates a passionate group of people who are motivated to continue to learn new tips and tricks to assist customers in their web hosting adventures.  This motivation translates to a highly knowledgeable staff, who do not need to refer to scripted responses typical of outsourced off-shore support organizations.

This enthusiasm about web hosting translates into a group of people who enjoy sharing that enthusiasm with end-users of all varying levels of knowledge and experience with the internet and website administration.  As a result, our staff are very comfortable “speaking the language” of the end-user – putting solutions and references into terms they can understand, whether the user is a newcomer or an advanced developer.

Product & Vendor Relationships

We have been very successful in creating and participating in vendor relationship and partnership programs. These programs allow us to leverage additional technical support and resources that are generally unavailable to end-user customers.  The additional resources are then passed on to our client to create a better end-user experience.